Dynamic Pricing Pilot - Project Lead
Summary
Designed/implemented dynamic pricing model Coordinated A/B testing with analysts — A/B test report (+12% ADR, +8% occupancy) Analyzed booking data for pricing strategies — Training materials
About
Highly accomplished Project Manager with over 10 years of global experience, specializing in strategic initiatives and end-to-end project delivery across G2B, B2B, and B2C tech environments in EMEA and NAM. Expert in leveraging Agile methodologies and data-driven process improvement to consistently deliver complex global projects on time and within scope. Proven track record of driving significant business impact, including €2.5M in annual savings and a 20% increase in operational efficiency.
Work
Budapest, Budapest, Hungary
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Summary
Leading strategic projects and data initiatives to enhance key account performance and drive executive-level strategy within a global tech environment.
Highlights
Spearheaded the Dynamic Pricing Pilot project, successfully increasing partner Average Daily Rate (ADR) by 12% and occupancy by 8% through strategic implementation.
Developed and maintained the Global Chain Performance Dashboard, accelerating reporting speed by 30% and significantly improving KPI visibility for cross-functional teams.
Directed experimentation projects that identified new revenue drivers, directly influencing and shaping executive-level strategic decisions.
Orchestrated comprehensive stakeholder feedback loops, ensuring project outcomes were refined and achieved high adoption rates across the organization.
Budapest, Budapest, Hungary
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Summary
Managed strategic partnership projects globally, delivering significant efficiency improvements and cost savings through cross-functional collaboration and process optimization.
Highlights
Successfully delivered 14 global projects, achieving an average 10% efficiency improvement and generating €2.5M in annual cost savings.
Coordinated User Acceptance Testing (UAT) sessions with over 30 stakeholders, resolving critical issues pre-rollout and achieving a 3.6/4 user satisfaction rating for new tools.
Designed and executed A/B tests that optimized internal tools, resulting in a 10% reduction in global handle times and enhanced operational efficiency.
Developed comprehensive Standard Operating Procedures (SOPs) and a 200+ entry knowledge base, which reduced onboarding time by 20% and ensured consistent service delivery.
Collaborated closely with product and technology teams to ensure project alignment with overarching strategic company goals and objectives.
Budapest, Budapest, Hungary
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Summary
Drove B2B accommodation growth and operational efficiency across EMEA and NAM through strategic product implementation and process optimization.
Highlights
Contributed to a 10% annual revenue growth by successfully implementing product solutions and optimizing B2B accommodation strategies.
Reduced regional response times by 20% through comprehensive workflow redesign and strategic improvements to support tools.
Developed and delivered targeted training initiatives, significantly enhancing system adoption and reducing agent error rates by 15%.
Dubai, Dubai, United Arab Emirates
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Summary
Managed reservation operations and led training initiatives to enhance team performance and drive significant revenue growth for a luxury hotel brand.
Highlights
Led training and performance improvement projects that boosted team productivity by 15%, enhancing overall operational efficiency and service quality.
Drove a 25% increase in monthly revenue through effective implementation of upselling and yield management strategies.
Developed and introduced structured training modules, reducing onboarding time for new staff by 20% and improving consistency in service delivery.
Languages
English
Russian
Skills
Training & Development
UAT Coordination, Staff Training, Onboarding, Performance Improvement, Public Speaking, Meeting Leadership, Structured Training Modules.
Business Acumen
Revenue Growth, Cost Savings, Yield Management, Upselling, Product Implementation, Strategic Partnership, Executive-Level Strategy, G2B, B2B, B2C.
Project Management
Project Planning & Execution, Agile Methodologies, Waterfall Methodology, End-to-End Project Delivery, Risk & Issue Management, Stakeholder Alignment, Cross-Functional Collaboration, Strategic Initiatives, Global Project Delivery.
Data & Analytics
KPI Reporting, Performance Dashboards, Data-Driven Process Improvement, UAT Coordination, A/B Testing, SQL Query Development, Tableau, Data Consolidation, Decision-Making.
Process Optimization & Automation
Process Improvement, Automation, Workflow Redesign, SOP Development, Knowledge Management, Operational Efficiency.
Tools & Technologies
Jira, Asana, Confluence, Tableau, SQL, Figma, API, Excel.
Projects
Ops Automation Toolkit — Automation Project Owner
Summary
Developed Java scripts for data processing — Automation scripts (30% less manual work) Collaborated with IT for deployment — User guide Trained team on automation tools